Insured: You will be asked to provide these details to us when requesting the resolution.
Custodial: As we hold your deposit, you will have the opportunity to enter your preferred payment method when engaging in the release process. This can be a UK bank account or overseas account.
If your preference is an overseas bank account we will require:
- International Bank Account Number (IBAN)
- BIC/Swift
- bank name
- bank address
- any other important details such as a routing number
All payments will be made within five working days of an acceptance or a decision being finalised in line with our KPIs.